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    The Aviation Advocacy Blog

    A cornucopia of news, opinion, views, facts and quirky bits that need to be talked about. Join our community and join in the conversation on all matters aviation. The blog includes our weekly round-up of the bits of European aviation you may otherwise have missed – That Was The Week That Was

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Sssshhh. Let’s talk about passenger compensation

Written by Aviation Advocacy on . Posted in Airlines, Competition

September’s Aviation Intelligence Reporter discusses how some issues can still bring the airline industry together, despite their many rivalries and disagreements. Time to add to that list the issue of passenger compensation. June saw the publication of the European Commission’s latest interpretive guidelines for Regulation 261/2004. More commonly, this is known as the legislation that entitles air passengers to compensation and assistance in the event of a delayed or cancelled flight. It was followed shortly after by the response of the collective will of Europe’s airlines. Despite the clarifications provided, IATA remains scathing of the regulation. IATA, like its other airline association colleagues, believes that many of the rules are unnecessarily harsh for airlines. So we are stuck, as ever, in a war of words.

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