AA quoted in the Financial Times
British Airways counts the cost of outage disruption.
“It really is a big deal,” says Andrew Charlton, an aviation analyst. “The cost of its hub going down is enormous and the ripple effect down the entire operations will take about 14 days to work out of the system. Aircraft are in the wrong place, the crew are in the wrong place, connections are lost, there is a need to find ways to re-accommodate passengers. It will go on and on.”
Link to Financial Times